Cancellation Policy

Cancellation, No-Show & Late Arrival Policy Your appointment time is reserved exclusively for you. As a small, appointment-based business, last-minute cancellations and missed appointments result in lost time that cannot always be filled. 24-Hour Cancellation Policy Cancellations or rescheduling requests made with less than 24 hours’ notice will be charged 100% of the scheduled service price. No-Show Policy Clients who fail to arrive for their scheduled appointment without notice will be charged 100% of the scheduled service price. Late Arrival Policy A 10-minute grace period is provided for late arrivals. Clients arriving more than 10 minutes after their scheduled appointment time will be considered a no-show and charged 100% of the scheduled service price. Emergencies and exceptional circumstances may be considered at the discretion of Ther-a-spa. Thank you for respecting my time and business. Ther-a-spa is not responsible for lost, stolen or misplaced gift cards.

Contact Details

• 324 West Foothill Boulevard, Monrovia, CA, USA

  +16262630395

  jackietheraspa@gmail.com